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The future of work: How the pandemic’s ‘awakening’ will shape Canada’s labour force

Canada’s first robot barista kiosk emerged in Toronto’s upscale Yorkville neighbourhood in September. The Dark Horse Automat espresso bar offers specialty coffee on demand, delivered without any human contact to the caffeine-seeker.

This is one of countless innovative new ways of getting work done that were born out of the pandemic. The automat is an example of technology that can replace several shifts of work, perhaps even a barista position or two, though it requires servicing and regular maintenance. In fact, there are few facets of the way that we approach and perform our work that haven’t been impacted by the pandemic.

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