What were they thinking?
That’s what customers, restaurants and delivery workers want to know after a surprise promotion by the food delivery platform Grubhub went badly awry – and proved there’s really no such thing as a free lunch.
Grubhub’s plan was ambitious: to feed everyone in New York City and the surrounding Tri-State area for free, during lunch hours on Tuesday. The platform cited a survey it had conducted that found that 69% of working New Yorkers said they had skipped lunch.
