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Freshii’s ‘virtual cashiers’ make $3.75 an hour and have been called ‘outrageous’ — now the chain’s founder wants to go global

It started as an experiment, designed to solve staffing shortages at Freshii.

Last year, amidst harsh COVID-19 business restrictions, senior members of Freshii’s management team — including founder and then-CEO Matthew Corrin — quietly began testing a software called “Percy,” a video-calling device attached to cash registers at select franchise locations.

The software was built to connect Freshii patrons with cheap, outsourced workers based in countries thousands of kilometres away. The idea, the creators said, was to help franchise owners cut down on labour costs while keeping their doors open in case local staff called in sick.

I can see why we need record immigration.

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