Starbucks announced that it would be closing 16 locations in cities across the country last month — and not for lack of business, but for their proximity to the wrong kind of foot traffic.
In an email explaining the decision to employees obtained by the Wall Street Journal, Starbucks executives Debbie Stroud and Denise Nelson wrote “we read every incident report you file—it’s a lot.”
“We cannot serve as partners if we don’t first feel safe at work,” added Stroud and Nelson.
