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Brawls, Theft, Drugs: How Rampant Crime Turned Westfield Mall into a Symbol of San Francisco’s Decline

The air outside the Westfield San Francisco Centre mall smelled like pot when Chuck Mahone and his girlfriend took a walking tour of downtown in late May. The streets were dirty. Homeless people used drugs openly and relieved themselves under blankets.

Inside, unruly teens roamed the mall – Mahone wondered where their parents were. Retail staffers were so focused on security that they had little time for real customers.

“Ugh. Westfield should be shuttered,” Mahone wrote in a Google review. “It’s time as an energetic center of fine retail in SF is long passed. Dated, understaffed. A haven for homeless and disruptive youth.”

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