You wouldn’t steal a car. You wouldn’t steal a handbag. But would you keep a £450 paddleboard delivered to you by mistake?
For a growing number of the usually law-abiding middle class, the answer is “yes”. While many would draw the line at slipping something into their handbag at the shops, they have no qualms about claiming that a product wasn’t delivered so they could get a refund, or “forgetting” to scan an item at the self-service checkout.
