The whistleblower noted that posters have gone up where he works that say “mask up for the mission,” and his supervisors are now insisting that they keep the masks on while speaking with pilots.
“For context, our headsets use a boom microphone that adjusts to fit somewhere an inch or two away from our face. It has created an issue where we get a lot more read-back errors from pilots on instructions because they can’t hear us clearly over the radio,” he explained.
